Haptics Therapeutic Massage, LLC Policies

Cancellations & Rescheduling. Please understand that appointment times are limited. If you must cancel, reschedule, or make changes to your appointment, a 24 hr notice, at least, is required. Missed, canceled, or rescheduling appointments within a 24 hr notice, will incur a fee of $45.

Additions. Any additions to services such as foot detox or aromatherapy will be added to the total of the services that day. Oils can be purchased here. If I have an extra oil you need on hand, payment of oil is due upfront.

Payment Plans. Payment plans can be set up and spread out to a maximum of 4 weeks. A follow-up appointment cannot be made until the previous service has been fully paid.

Credit Cards. An additional fee of $2.75 will be added to help offset processing fees when using credit cards.

After-Hour or Emergency Appointments. After-hour or emergency appointments can be scheduled for an additional $30+ fee. The ability to schedule these appointments depends on availability and may not always be available.

Lending of Equipment. Tools borrowed by clients need to be returned in 1 week. Clients will be charged a total of $15 per additional week. Clients who do not return items will be charged the full amount of the equipment.